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Celebrating success together.
Every case study starts with a challenge — and through strategic thinking, collaboration, and consistent execution, that challenge turns into measurable success. At Trakomatic, we work closely with our clients to understand their goals and craft solutions that drive real impact. These stories reflect our commitment to growth, innovation, and results, proving that with the right approach, progress is always achievable.
CASE STUDIES


Al-Futtaim, Marks & Spencer (One Raffles Place)
Background: Al-Futtaim has held the regional franchise rights for Marks & Spencer since 1997 and the franchise partnership boasts 46 stores located in Bahrain, Kuwait, Lebanon, Malaysia, Oman, Qatar, Singapore and the United Arab Emirates. In their latest outlet at One Raffles Place, the store boosts a different approach with a focus in utilising technologies such as self-checkout kiosks and the need to understand footfall, crowd and demographics data of patrons. Objectives a


Capitaland, Funan
Background: Smart retail is all about creating a digital shopping experience in the store. The world of retail has become fiercely competitive and traditional brick & mortar retailers need to tactically drive back the e-commerce customers back to stores. Trakomatic enables Mall operators such as Capitaland, to leverage real-time data and convert into actionable insights to drive more visitors to the malls. Objectives and Challenges: Within the Mall, there are different facili


Decathlon (Singapore Lab, Kallang)
Background: Decathlon is a popular sports and equipment brand with a footprint in Singapore. When they open their largest store in Asia, SG Labs at Kallang, it recognises the need to understand the profiles of their customers as well as how it correlates to product offers and campaigns in order to determine new store deployments, events and product campaigns. Objectives and Challenges: Within the SG Lab (Kallang) store, there are different sport categories, play and product t


Wisteria Mall
Background: As the only heartland mall in the southern part of a mature Yishun estate, Wisteria mall is poised to attract crowds with its great mix of dining and service establishments, including a supermarket and food court. Residents from The Wisteria, the upcoming 7 BTOs and 3 ECs and those living in the vicinity, along with students and hospital staff from nearby institutions, will provide steady footfall count. Hence, Wisteria Mall‘s key objective is to find out key perf


ITE West
Background: ITE College West (CW) is home to more than 8,000 full-time and 5,000 part-time students, and about 700 academic and administrative staff. Their focus is to be a “College of Service and Innovation” with several state-of-the-art training facilities within the College. One such facility is the Choc Spot Retail Outlet located at Level 1 of the campus. Trakomatic has successfully applied our expertise in IOT solutions and video analytics solution to the education secto


Tampines West Community Centre
Background: Being a community Club, Tampines West‘s key objective is to provide a place for social gatherings and activities for different ethnic groups so as to increase social cohesion and interactions. The Community Club frequently plans and organizes short educational courses, screening of latest movies or live events for the public. Objectives and Challenges: Within the Community Club, there are numerous facilities for the public to engage in sports, leisure as well as d


Our Tampines Hub
Background: Our Tampines Hub (OTH), People’s Association Singapore’s largest integrated community and lifestyle hub catering to the evolving lifestyle needs of over 220,000 residents living in Tampines, in addition to all who live and work in eastern Singapore. OTH offers more than thirty community, sports, cultural, civic and lifestyle facilities integrated together. These programmes complement People’s Association’s existing community facilities in Tampines Town, while brin
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