Case Study: Al-Futtaim, Marks & Spencer at One Raffles Place
At its One Raffles Place outlet, Al-Futtaim, Marks & Spencer wanted to better understand store performance through accurate footfall, crowd, and demographic data. Trakomatic’s solution supported the retailer with insights into extrinsic and intrinsic footfall traffic, average customer dwell time at the respective zones, peak and non-peak periods, and resource allocation. With POS sales data integration, the team could also connect visitor traffic with sales metrics such as conversion rate and average basket size. This shows how a retail traffic counter can help businesses move beyond basic visitor numbers and make smarter operational decisions.
Ready to turn visitor movement into business intelligence? Speak with Trakomatic today to explore a smarter people counting system in Singapore for your retail or commercial space.
Singapore-Specific Deployment
In Singapore’s fast-moving retail and commercial environment, accurate visitor data is especially valuable. From shopping malls and supermarkets to office buildings and transport-linked spaces, businesses need reliable systems that perform in high-traffic settings.
Trakomatic’s people counting solutions are built for local and regional deployment needs, including multi-site monitoring, high-density environments, and scalable reporting for growing businesses.
Retail Traffic Counter Benefits
A retail traffic counter gives retailers more than just visitor numbers. It helps connect store traffic with sales performance, staffing plans, and marketing campaigns.
Benefits include:
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Better staff scheduling during busy periods
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Improved store layout based on movement patterns
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Clearer campaign performance tracking
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Higher service quality through crowd visibility
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Smarter leasing and space planning decisions
Use Cases

Shopping Malls: Optimizing Shopper Experience & Leasing Strategies
We analyze shopper demographic profiles within your retail premises, enabling you to validate marketing strategies, identify gaps in communication, and plan targeted outreach to the right audience segments.
Our insights support informed decisions on product alignment and tenant mix to better match your intended customer base. With real-time monitoring and demographic trend analysis over time, you gain a clear, data-driven view of your audience and its evolution
Real-Time Visitor Insights Dashboard
With Trakomatic’s dashboard, teams can monitor visitor trends in real time. Data can be viewed by location, date, time, entrance, or specific zone.
Key insights may include:
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Total visitor count
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Peak traffic hours
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Visitor flow by entrance or area
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Daily, weekly,monthly footfall and seasonality trends
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Occupancy levels
This makes footfall measurement simpler, faster, and more actionable for business owners and operations teams.
How It Works: Camera + AI
Trakomatic’s solution uses cameras combined with AI analytics to detect and count people as they move through key entry points or zones. The system can distinguish human movement patterns and reduce errors caused by shadows, lighting changes, or overlapping visitors.
This AI-powered people traffic counter works quietly in the background, turning live video data into useful numbers while supporting privacy-conscious analytics. The result is a reliable footfall counting system that helps businesses see what is happening on the ground, without manual counting.

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Detect faces using camera input
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Analyze facial features using AI models
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Extract anonymized data
(age, gender, behavior)
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Deliver insights via real-time dashboard
What is a People Counting System?
A people counting system helps businesses measure how many visitors enter, exit, and move through a physical space. For retail stores, malls, commercial buildings, and public venues, this data is essential for understanding customer behaviour, improving operations, and making better business decisions.
Trakomatic provides advanced people counting systems in Singapore designed to deliver accurate, real-time visitor data. Instead of relying on estimates, businesses can use actual human traffic count insights to understand peak hours, visitor flow, and space performance.
Demographic measurement gives brands a practical way to understand their real-world audience, this is far more accurate and updated compared to CRM/loyalty app system. Through age and gender estimation, businesses can identify which customer segments are engaging with a store, campaign, display, or event.
These insights support demographic profiling without relying on guesswork. For example, a mall can measure audience response to a campaign, while a retailer can compare visitor profiles across outlets.




